FP Goods
Last updated: 4 September 2026

 

1. Who We Are

FP Goods ("we", "us", "our") operates the website [designercoffeeshop.wixstudio.com/fpgoods] (the "site") and supplies wholesale products to trade and business customers.

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Contact details:
- Business name: FP Goods
- Address: [Insert registered/trading address]
- Email: [Insert contact email]
- Phone: [Insert phone number, optional]
- Companies House / VAT number (if applicable): [Insert number]

If you have any questions about this policy or how we handle your data, please contact us using the details above.

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2. What Personal Data We Collect

We collect and process the following categories of personal data:

- Identity and contact data: name, business name, billing and delivery address, email address, telephone number.
- Account data: login details and order history if you create an account on our Wix online store.
- Transaction data: details of products purchased, order value, and payment status (card numbers themselves are never stored by us — see Section 5, Payments).
- Technical data: IP address, browser type, device information, and website usage data collected via cookies and similar technologies.
- Marketing preferences**: whether you have opted in to receive marketing emails or newsletters.
- **Communications: any information you provide when contacting us via email, contact forms, or phone.

We do not knowingly collect any special category data (e.g. health, religion, biometric data) and our Site is not directed at children.

 

3. How We Collect Your Data

We collect data:

- Directly from you, when you place a wholesale order, create an account, fill in a contact or enquiry form, or sign up to marketing communications.
- Automatically, through cookies and similar tracking technologies when you browse the Site (see Section 8).
- From third parties, such as Stripe (payment confirmation status) and Wix (site hosting and store analytics).

 

4. Why We Use Your Data and Our Lawful Basis

| Purpose | Lawful basis |
| Processing and fulfilling wholesale orders | Performance of a contract |
| Managing your customer account | Performance of a contract |
| Processing payments via Stripe | Performance of a contract / legal obligation |
| Responding to enquiries and customer support | Legitimate interests |
| Sending order confirmations, invoices, and delivery updates | Performance of a contract |
| Sending marketing emails about new products or offers | Consent (you can opt out at any time) |
| Improving the Site and understanding how it's used (analytics) | Legitimate interests / consent, depending on cookie type |
| Preventing fraud and ensuring website security | Legitimate interests |
| Complying with tax, accounting, and legal obligations | Legal obligation |

Where we rely on legitimate interests, we have considered that this processing is proportionate and does not override your rights.

 

5. Payments

Checkout on our Site is processed by Stripe, a third-party payment processor. When you make a payment, your card details are entered directly into Stripe's secure system — we do not see, collect, or store your full card details.

Stripe acts as an independent data controller for the payment data it processes. You can review Stripe's own privacy practices at [stripe.com/privacy](https://stripe.com/privacy). Stripe is certified under the EU-U.S. and UK Data Privacy Framework where relevant, providing a recognised legal basis for any transfer of data outside the UK.

 

6. Wholesale Accounts and Trade Customers

As FP Goods sells wholesale, we may collect additional business information from trade customers, including company name, trade/VAT registration details, and credit or account terms, to verify eligibility for wholesale pricing and set up trading terms.

 

7. Who We Share Your Data With

We share personal data only where necessary, with:

- Wix.com — our website hosting and e-commerce platform provider, which stores order and customer account data on our behalf.
- Stripe — our payment processor (see Section 5).
- Delivery and courier partners — to fulfil wholesale orders.
- Professional advisers — such as accountants, where required for legal or tax purposes.
- Regulators or law enforcement — where we are legally required to disclose data.

We do not sell your personal data to third parties.

 

8. Cookies and Similar Technologies

Our Site, hosted on Wix, uses cookies and similar technologies to operate the store, remember your basket, understand site usage, and (where you consent) support marketing.

In line with the Privacy and Electronic Communications Regulations (PECR) as updated by the Data (Use and Access) Act 2025 and the ICO's April 2026 guidance:

- Strictly necessary cookies (e.g. shopping basket, checkout, login) do not require consent, as the Site cannot function without them.
- Statistical/analytics cookies used solely by us to understand site performance may be exempt from consent where they meet the strict conditions of that exemption; where third-party analytics tools are used, we ask for your consent.
- Marketing/advertising cookies are only set with your prior, explicit consent via our cookie banner.

You can manage or withdraw your cookie consent at any time via the cookie settings link on our Site, or through your browser settings. Rejecting non-essential cookies is as easy as accepting them.

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9. International Data Transfers

Some of our service providers (including Wix and Stripe) may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Addendum, adequacy regulations, or the UK-US Data Bridge, so your data remains protected to UK GDPR standards.

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10. Data Retention

We keep personal data only as long as necessary for the purposes it was collected, including to meet legal, accounting, or reporting requirements. As a general guide:

- Order and transaction records: 6 years (for tax and accounting purposes).
- Marketing consent records: until you withdraw consent or 24 months of inactivity, whichever is sooner.
- Enquiry/contact form submissions: up to 12 months, unless a longer period is needed.

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11. Your Rights

Under UK GDPR, you have the right to:

- Be informed about how your data is used.
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to certain processing.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [Insert contact email]. We will respond within one month, as required by law.

 

12. How to Complain

If you have a concern about how we handle your personal data, please contact us first at [Insert contact email] so we can try to resolve it directly. We aim to acknowledge complaints within 30 days.

If you remain unsatisfied, you have the right to lodge a complaint with the UK's supervisory authority, the **Information Commissioner's Office (ICO)**, at [ico.org.uk](https://ico.org.uk) or by calling 0303 123 1113.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The "last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

 

14. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

FP Goods
Email: [Insert contact email]
Address: [Insert address]